Fleetly establishes a Terms of service following a purchase of a subscription to use Fleetly software or service. For the purpose the terms of service referenced here, the contacts are established to the use of vehicle tracking platform with or without the use of cameras. The term services include, the sale of hardware, camera, cables, software as service, installation or any value-added services that we provide through partners.
Subscribing to our services, automatically establishes the agreement between Fleetly (Intelex Systems Private Limited) and the customer.

Dashcams, Cameras and Equipment Purchases

The equipment purchased via retailers, partners or on our website shop.fleetly.tech are commercial purchases and the equipment manufactured by the Fleetly suppliers. The prices you pay from services include the cost of hardware and the regulatory taxes. All payments are collected 100% prior to the dispatch of the equipment. The equipment may not be able to use elsewhere unless the subscription is purchased from Fleetly. Without active subscription, Fleetly do not provide any product support unless it is within the product warranty period.

Delivery & Installation

The products you purchase which requires a physical shipment times are approximate; therefore, the delivery timelines are depends are our courier partners. But Fleetly ensures the best service as possible to ship and deliver the product the earliest times. Please check our estimated delivery times following a purchase as these timescales may change time to time. Fleetly shall not accept any liability of the loss or damage whatsoever arising directly or indirectly as result of negligence or failure to follow instructions in using or installing our products.
Fleetly recommends professional installation, therefore you must use Fleetly authorised partners or installers to fit equipment for the best results.

Warranties

The standard product warranty applies. Most of our camera and GPS products provide 12 months warranty. If products find to be defective within the warranty period repairs carried with suitable components. Any repairs carried by the unauthorised engineers nullify the remaining warranty on equipment.

Intellectual Property Rights

all Intellectual Property Rights in or arising out of or in connection with the Equipment and/or Services shall be owned by Fleetly and its parent organisation. Ownership in any Intellectual Property Rights comprised in or arising out of the data collected from the Equipment in the course of providing the Services (“Customer Data”), shall vest in the Customer and Fleetly hereby assigns any right, title and interest in the Customer Data to the Customer.
Fleetly and its’ associated businesses may retain and sell the Customer Data in an anonymised format to third parties. All other assets, resources are considered as Fleetly materials are the exclusive property of Intelex Systems Private Limited.

Data Plans (Mobile Data Plans)

Fleetly Data plans are provided purely to track and collect vehicle and driver behaviour data to analyse to provide insightful information to the customer. The SIM Cards should not be removed or replaced without the prior approval from Fleetly. Improper use of SIM Card may result in blocking the use of service therefore it is reasonable for the customer to take reasonable responsibility to avoid misuse of data services offered using SIM data plans. Removal of SIM or change of SIM is prohibited.

Liabilities

Nothing in these conditions shall limit or exclude Fleetly's liability for the death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable); fraud or fraudulent misrepresentation; any matter in respect of which it would be unlawful for Fleetly to exclude or restrict liability.
Fleetly shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and Fleetly’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amount (excluding VAT) paid by the Customer for the subscription excluding the purchase of equipment not exceeding an annual subscription charges in which the event occurred that gives rise to the claim.

Termination of Agreement

Fleetly may terminate any contract with the Customer if he commits a material or persistent breach of these Terms and fails to remedy within 30 days of written notice, or with immediate effect if the Customer does any act that might jeopardise the continuance of the Services.

Governing Law & Jurisdiction

This Agreement and these Terms shall be construed in accordance with Indian Law, and shall be subject to the exclusive jurisdiction of the courts of Telangana, India. The customer hereby consents to the jurisdiction of the Hyderabad for the resolution of any disputes.