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  • Solutions
      • Vehicle Tracking & Optimisation

        Advanced GPS vehicle tracking software to monitor seamlessly single or entire fleet from your desk or mobile.

      • Vehicle Dashcams

        An advanced and super rich GPS tracking combined with an integrated HD video.

      • Vehicle Service & Scheduling

        Maintain vehicle(s) at all times by automating reminders for Service, Pollution tests, MOTs and Insurance.

      • Asset Tracking

        Keep track of most valuable assets to maximise its utilisation or protect against theft.

      • Driver Behaviour & Leader boards

        Educate drivers to improve vehicle performance and motivate them using driver leader boards.

      • Scheduling & Routing

        Save time on dispatching jobs, route optimization, and locating in the field with live GPS tracking

      • Duty Of Care

        Employers have a legal obligation to the duty of care for vehicles, staff and the general public.

      • Insurance (UBI)

        UBI is a pay as go insurance solution which provides required metrics for insurance companies to calculate premium based on usage.

      • Driver Risk Resolva (DR.Resolva)

        Driver Risk Resolva (Dr. Resolva) enables fleet companies to manage risk by monitoring vehicles and drivers in real time.

      • Reseller Platform

        Start your business in partnership with Fleetly.

      • Driver Coaching

        Driver coaching help you promote good driving habits and achieve your fleet goals.

      • Logistics

        The new Order management solution by Fleetly.

      • Passenger Count

        Passenger count data is real time and helps in optimising resources, bus routes and revenues.

  • Catalogue
      • GPS Trackers

        Traditional GPS Trackers with high quality chipset to fit every budget. GPS Trackers are used to track vehicles, assets or people.

      • Dashcams

        Dashcams are combined with GPS Tracking to take advantage of evidence-based vehicle tracking.

      • Multi-Channel Video Trackers

        Multi-channel video cameras provide protection to the drivers and vehicles all around.

      • Advanced Driver Assistance Systems (ADAS)

        Prevent accidents by assisting drivers from distraction. ADAS are AI based solution analyses driver distractions and warns while driving.

      • Asset Trackers

        Quality asset tracking devices track valuable asset locations in real time.

      • Bike Trackers

        Connected e-Bike trackers provide peace of mind to owners and protects from theft.

      • Sensors & Accessories

        Fleet IOT platform can connect to any sensor and accessory.

  • Industries
      • Commercial Fleets

        Track & Monitor your fleet in real time from your desk. Maximise the use of fleet and provide required safety to your customers.

      • Transport & Logistics

        We offers feature rich hardware with multi-channels upto 6 cameras that cover 360 degrees of your vehicle.

      • Utility Companies

        Improve fleet performance by locating nearest vehicles for assigning jobs or visits to the customer sites.

      • Schools & Colleges

        Track real time location of school buses to ensure timely service to pick and drop students from designated stops.

      • Emergency Services

        Monitor your Emergency vehicles in real time and share location of the vehicle with doctors or medical professionals.

      • Technology Partners & Resellers

        Are you a transport company with wide contacts and looking to expand your business horizon? Become a Reseller and Grow with your own brand.

      • Taxis & Passenger Transit

        Prevent crime rate and improve safety particularly when female passengers travel.

      • Public Sector

        Fleets of public sector are misused and employees are not accountable as there is no evidence.

      • Tourism

        Provide accurate location of Tourism vehicles to Visitors and reassure safety standards with Dashcam and GPS Tracking solution.

      • Insurance (UBI & Telematics Solutions)

        Telematics insurance policies have become very common in recent years and its a fare way to assess and charge the policy holders.

  • Resources
      • Hardware Partners

        Hardware and telematics devices manufacturers.

      • Knowledge Base

        Browse content to help you learn how to use fleetly features and best practices from time to time.

      • Support

        Need support or help with how to use system? Simply log a ticket and you will have answers within 24 hours.

      • Webinar

        How video technology combined with GPS and Accelerometer sensors proven to provide increased road safety.

      • Case Studies

        Browse customer case studies and learn how fleetly make a difference in optimising fleets, vehicles and drivers.

      • Blog

        Fleetly Blog is to innovate and continuously seek ways to improve.

      • Blog

        Fleetly Blog is to innovate and continuously seek ways to improve.

  • Company
      • Media Room

        Latest blog posts, media coverage, product updates and company news in one place.

      • Vacancies

        Looking for a Bright career and be part of a dynamic workforce, Look no further Fleetly would love you to join us.

      • Affiliates & Installations

        Vehicle care takers looking for additional avenues to improve your finances.

      • About us

        Learn about Fleetly and its dynamic team and vision to create a world’s best telematics company.

  • Request Quote & Demo
Refund and Cancellation policy

Refund and Cancellation policy

  • Home
  • Refund and Cancellation policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All returns or cancellations requires an approval from customer support team and relevant documentation should be enclosed with returning package. Without authorisation return approval, items are treated as unauthorised return of goods.
Any packages returned with not in its original condition, is damaged or missing parts for reasons not due to our error are considered as non-qualified return and no refunds will be processed.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days from the day of your return confirmation email is sent.

Late or missing refunds (if applicable))

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at customersupport@fleetly.tech
Refunds includes net prices paid minus postage costs, subscription charges, data network and any other administrative costs incurred with your purchase.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Subscriptions:

All our products require a platform subscription and SIM Data connection. If your purchase includes subscription and SIM Data connection, the subscription charges apply immediately from the day or your account activation, therefore any refunds will deduct the costs incurred for the use of data connection and platform.
All our subscriptions carry for a minimum period of 12 months therefore no partial or full subscription cancellations are acceptable.

Shipping

To return your product, you should mail your product to .
  • Fleetly Telematics
  • Intelex Systems Private Limited
  • Unit #401
  • PSR Prime Tower,
  • Beside DLF Cyber City,
  • Gachibowli, Hyderabad, Telangana 500032
You will be responsible for paying for your own shipping costs for returning your item. The terms of the refund, please refer to refund section for any deductions applicable.
We recommend returning items using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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